Refund policy

Return Policy

At Royal Nugget Poker, we strive for your complete satisfaction. Our return policy is designed to build trust and keep our customers happy. Please review the following:

1. Fit Guarantee:

   • We want you to love your purchase! If your item doesn’t fit perfectly, contact us within 14 days of receiving your order, and we'll help you find the right fit.

2. 14-Day Return Policy:

   • We accept returns within 14 days of the delivery date for items that are unworn and in their original condition. If your return meets these criteria, you are eligible for a full refund.

3. Gift Card or Replacement Option:

   • For items returned after 14 days or those that have been worn, we offer store credit in the form of a gift card or an exchange for a different item. If you wish to exchange an item, please email us a clear picture showing the item is in good condition, and we’ll process your request. This helps us improve our products and service!

4. Detailed Product Descriptions:

   • To assist in your purchase decision, we ensure all our product descriptions include details about quality and fit. Each product page now includes clickable sizing charts, giving customers a good idea of the sizing.

5. Sizing Guidance:

   • From our observations, the apparel tends to run a little small. We recommend that customers who are typically between sizes (like large and extra-large) consider sizing up when making their selection.

6. Return Conditions:

   • Items must be unworn, unwashed, and in original packaging to be eligible for a refund, exchange, or gift card.

7. Transparency:

   • Our return policy is designed to be clear and customer-friendly. If you have any concerns about your order, please reach out to our customer support team—we're here to help!

8. Customer Loyalty:

   • We believe in taking care of our customers, fostering loyalty, and supporting the growth of our community.

Thank you for supporting Royal Nugget Poker!